Terms of service

Divenzy Terms of Service

Last Updated: December 28, 2025

Welcome to Divenzy. These Terms of Service (“Terms”) govern your access to and use of www.divenzy.com (the “Website”) and any purchases made through it.
By accessing, browsing, or using the Website, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you must not use the Website.

1. General Information & Scope

These Terms apply to:

  • Browsing the Website

  • Creating an account (if applicable)

  • Purchasing products

  • Using any services, content, or features provided by Divenzy

You confirm that you:

  • Are at least 18 years old, or

  • Have the consent of a parent or legal guardian

Divenzy reserves the right to modify, update, or replace these Terms at any time. Changes take effect upon publication on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

2. Online Store & User Obligations

When using our Website, you agree that:

  • Accurate Information: All information you provide (billing, shipping, contact details) is accurate, current, and complete

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account

  • Lawful Use: You will not use the Website or products for unlawful, fraudulent, abusive, or unauthorized purposes

Divenzy reserves the right to suspend or terminate access if misuse, abuse, or fraudulent activity is suspected.

3. Products, Content & Availability

  • All product descriptions, images, and content are provided for informational purposes only

  • We strive for accuracy but do not guarantee that product descriptions, colors, sizing, or images are error-free or identical to the delivered product

  • Products may be limited in quantity, discontinued, or modified at any time without notice

We reserve the right to correct errors, inaccuracies, or omissions, including after an order has been placed.

4. Pricing & Payments

  • Prices are shown in the applicable currency and may change at any time without prior notice

  • Payment methods accepted are displayed at checkout

  • By submitting payment information, you confirm that you are authorized to use the selected payment method

Divenzy reserves the right to:

  • Refuse or cancel orders

  • Limit quantities per customer

  • Cancel orders in cases of pricing errors, suspected fraud, or payment issues

If an order is canceled after payment, a refund will be issued in accordance with our Refund Policy.

5. Shipping & Delivery

  • Delivery times are estimates only and may vary by region

  • Shipping details are provided in our Shipping Policy

  • Divenzy is not responsible for delays caused by carriers, customs authorities, strikes, force majeure events, or circumstances beyond our control

Risk of loss passes to the customer upon delivery, unless otherwise required by law.

6. Returns & Refunds

Returns and refunds are governed exclusively by our Refund & Returns Policy, which forms an integral part of these Terms.

Please review that policy carefully before making a purchase.

7. Intellectual Property Rights

All content on the Website, including but not limited to:

  • Logos

  • Trademarks

  • Product designs

  • Images, videos, text, graphics

  • Website layout and code

is the exclusive property of Divenzy or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Divenzy shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the Website or products

  • Use of our products is at your own risk and responsibility

  • We do not guarantee uninterrupted, error-free, or secure access to the Website

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

9. Indemnification

You agree to indemnify and hold harmless Divenzy, its directors, employees, partners, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the Website or products

  • Your violation of any applicable law or third-party rights

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to conflict of law principles.

Where legally permissible, the courts of Germany shall have exclusive jurisdiction.

11. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.

12. Contact Information

For any questions regarding these Terms, contact us at:

📧 support@divenzy.com

Legal Notice

These Terms do not affect your statutory consumer rights under applicable law.